If you need help with workouts, nutrition, billing, or anything else, you can DM us on Instagram or contact us here.

Feel free to send pictures or videos if you’d like form checks or feedback. We aim to respond as quickly as possible to support your journey! 

Your subscription is securely managed through Stripe.

You can view or update your billing details any time here. 

You can adjust your macros anytime inside the Everfit app to match your goals. You’ll have access to different recipe books with meal options that fit your macros. Unlike rigid meal plans, you choose what to eat and log meals accordingly, giving you full control over your nutrition. 

You can manage everything related to your subscription, billing details, and cancellations via the Membership Portal.

Inside the Everfit app, go to Extra, where you’ll find:

 • Your tailored training program

 • One-off workouts if you want to mix things up on certain days 

Yes, healthshift runs through the Everfit app, which is app-only (no web version). After signing up, download the Everfit app and log in using your signup details to access your workouts and meal guidance. 

Yes! You can switch programs anytime.

Go to Extra in the Everfit app and click Request New Program, then take this short quiz so we can manually update your account. 

To join healthshift, sign up via our website. You’l l get a 14-day free trial before your membership begins. Once signed up, download the Everfit app, log in using the details from signup, and start your program.

Absolutely! healthshift is designed for flexibility, so you can:

✔️ Swap exercises based on available equipment.

✔️ Choose travel-friendly workouts from the Extra tab.

✔️ Message us if you need help picking a program that fits your lifestyle. 

You can follow many workouts with just bodyweight, but if you’re training at home, we recommend:

 • A yoga mat

• Resistance bands

 • A pair of dumbbells

 • A kettlebell

This allows for more variety and progression in your training. 

Yes! healthshift is designed for both gym and home workouts. You can:

🏋️ Train in the gym with structured programs

🏠 Train at home using bodyweight or basic equipment

🔄 Swap exercises with alternate options to match your environment 

Yes! Every program is designed with beginner, intermediate, and advanced levels in mind, so you can start at the right level and progress at your own pace. 

You don’t have to choose! You can:

✅ Follow a gym program and swap exercises if needed

✅ Use the Extra tab to pick a home workout whenever you want a home-based session 

Yes! Every exercise comes with a demo video, technique notes, and key details such as:

• Muscle groups worked

• Movement patterns

• Trainer notes with tips & cues

Yes! Warm-ups and cool-downs are included in every workout to help you train safely and recover properly. 

There are no automatic weekly check-ins, but you can view your full activity history inside the You tab to track past workouts. 

Everfit tracks your reps, weights, and all other key metrics. Your workout history is saved so you can review past performance and track progress over time. 

Yes! Inside the Coaching tab, you can drag and drop workouts to different days or add additional sessions. You can also create your own custom workouts by clicking on an empty day and selecting “Add Another”. 

Yes, you can:

 • Change programs anytime from the Extra tab.

 • Add extra workouts by selecting one-off workouts in the Extra tab.

 • Create custom workouts inside the Coaching tab by adding exercises to any day. 

Yes! If you need an alternative, tap on the exercise name to select a substitute. We always provide home alternatives, ensuring all workouts can be done anywhere. 

Missed workouts do not move automatically, but you can still complete them later by selecting them in the Coaching tab. You can also manually adjust your training schedule to fit your week. 

Yes! When you choose a program, workouts are pre-scheduled on specific days. These sessions will automatically appear in your Today tab each training day. If you want to rearrange your schedule, you can do so from the Coaching tab. 

Once logged into the Everfit app, workouts automatically appear in your Today tab based on the program you’ve selected. You just need to click ‘Start Workout’ to begin. You can also go to the Coaching tab for a full overview of your weekly schedule and make adjustments if needed. 

Yes! While there’s no automated meal plan yet, you can browse recipe books that include meals tailored for vegan, gluten-free, low-carb, and high-protein diets. 

While healthshift is primarily self-guided, we provide:

 • Target macros based on your goals

 • Recipe books with full macro breakdowns

 • Flexibility to choose meals while staying on track

Our goal is to teach you how to build sustainable eating habits, giving you guidance, structure, and freedom to enjoy your meals while hitting your fitness targets. 

No, we don’t enforce strict meal timing. Our approach is flexible, allowing you to eat in a way that fits your schedule and lifestyle. 

You can log meals in 0.5-serving increments, allowing flexibility in portion sizes. We also have snack recipe books, so you can easily track smaller meals throughout the day. 

Yes! Instead of rigid meal plans, recipe books are designed to help you find high-protein, fat-loss, or muscle-building meals that align with your macros. 

Yes! Recipes are organised into different books based on dietary preferences, making it easy to find meals that suit your needs. 

Yes! Once you’ve selected a meal, you can click to add all ingredients to your shopping list. This makes grocery planning quick and easy. 

All recipes are available inside the Everfit app under Recipe Books. These provide a wide selection of meals tailored to different dietary needs and goals. 

While an in-app calorie tracking feature, you can currently integrate MyFitnessPal with the Everfit app to seamlessly sync your nutritional data.

To connect MyFitnessPal to Everfit:

1. Adjust MyFitnessPal Settings:

 • Open the MyFitnessPal app.

 • Navigate to Settings > Diary Settings.

 • Select Diary Sharing and set it to Public.

2. Link MyFitnessPal to Everfit:

 • Log in to your Everfit account.

 • Go to the You tab and tap the avatar (top right) to access Profile Settings.

 • Select App Integrations > MyFitnessPal.

 • Enter your MyFitnessPal ID (found in your MyFitnessPal Food Diary URL).

Once connected, your meal logs and nutritional information from MyFitnessPal will automatically sync with Everfit, allowing for comprehensive tracking without double entry.  

Macros are calculated when you sign up, based on your personal metrics. However, you can adjust them anytime by:

 • Heading to the Coaching tab → Click Macros

 • Tap the 📄 icon and select Edit Macro Goals

 • Alternatively, you can message us via the Inbox tab to request a recalculation 

Yes! Once meals are logged, Everfit will show you:

• Your meal history

• Your macro targets vs. actual intake

This makes it easy to adjust meals and portions based on your goals. 

Yes! You can log meals directly inside Everfit by selecting them from the Recipe Books. This will automatically track your macros and help you stay on target. 

You have complete freedom! You can browse recipe books and select meals that suit your goals. To organise your meals:

 • Go to the Today tab and open Recipe Books

 • Click the calendar button to access the Meal Planner

 • Drag and drop meals into your weekly schedule (Mon-Sun)

 • Assign meals to breakfast, lunch, dinner, or snacks

Your weekly macro breakdown will be displayed based on your meal selections, and you can also view daily macro breakdowns when clicking on individual days. 

healthshift provides recipe books with a wide range of meals tailored to different goals. You can browse, select, and log meals to fit your macros and preferences. You can easily create a personalised approach using the available tools. 

Yes! healthshift is available worldwide, but the platform is currently only in English. 

If you cancel your subscription, it will remain active until the end of the current billing period. After that, you’ll need to re-purchase the package to rejoin. Your account won’t automatically resume, but you can sign up again anytime. 

No, cancellations take effect at the end of the current billing cycle. You’ll continue to have access until your subscription period ends. 

No, we do not offer refunds for missed cancellations or dissatisfaction. Be sure to cancel before your next billing date if you do not wish to continue. 

You can manage everything related to your subscription, billing details, and cancellations via the Membership Portal.

No, if you cancel before the 14-day trial ends, you won’t be charged. 

You can cancel your membership anytime via the Membership portal . However, pausing memberships is not currently supported. 

Yes, healthshift is only available through a paid membership. There is no free version outside of the trial. 

Yes, after your 14-day free trial, you’ll be automatically charged for your first month unless you cancel before the trial ends. 

Your free trial gives you full access to everything in healthshift, including workouts, meal planning, recipe books, progress tracking, and community features. 

We aim to reply to all inquiries within 24 hours. 

If you need support, you can contact us via:

📩 Email: hello@healthshift.uk

📲 DM us on Instagram: @healthshift_

We aim to respond within 24 hours. 

You can manage notifications inside the Everfit app:

 1. Go to the You tab

 2. Tap the gear icon (top right)

 3. Select Notifications

 4. Adjust your email and push notifications as needed

If notifications still aren’t working, check your phone’s notification settings:

📱 iPhone: Go to Settings → Notifications → Everfit → Ensure notifications are enabled

📱 Android: Go to Settings → Apps & Notifications → Everfit → Check notification permissions

If the issue persists, try restarting your device or reinstalling the Everfit app. 

Yes! You can manage notifications inside the Everfit app:

 1. Go to the You tab

 2. Tap the gear icon (top right)

 3. Select Notifications

 4. Adjust your email and push notifications as needed 

No, there are currently no known issues. If you experience any problems, please let us know. 

First, check your internet connection and try closing and reopening the app. If that doesn’t work, reach out to us for further support. 

Try closing and reopening the app. If the issue persists, contact us at hello@healthshift.uk or DM us on Instagram. 

You can update your email inside the Everfit app:

 1. Go to the You tab

 2. Tap the gear icon (top right)

 3. Select Profile → Email

 4. Enter your new email and save the changes 

On the Everfit app login screen, click “Forgot your password?” Enter your registered email, and you’ll receive a link to reset your password. 

If you’re unable to log in, contact us for support:

📩 Email: hello@healthshift.uk

📲 DM us on Instagram: @healthshift_ 

Yes! If your goals change, you can Request a New Program via the Explore tab (on the App). 

You can restart the program or Request a New Program (via the App).

Yes! You can upload progress photos inside Everfit, but we do not provide direct data analysis at this time. 

If you feel stuck, DM us. We can:

 • Recommend a new program based on your goals

 • Answer questions about your training, nutrition, or adjustments 

Yes! We send automated check-in messages periodically to help you stay on track and adjust as needed. 

Yes! You can track your progress using trend graphs inside Everfit.

 • Metrics Graph: Shows your progress over time (e.g., weight, body fat %).

 • Workout History:

 • Go to the You tab → Click Your Exercises.

 • Tap on any exercise to see logged data & a chart showing your best performances.

 • The line chart can display data over 1 month, 2 months, 6 months, or 1 year.

 • Strength volume is also calculated automatically. 

You can track multiple aspects of your progress inside Everfit, including:

✅ Workouts completed

✅ Reps, weights, and PBs

✅ Meals & macros logged

✅ Weight, body fat %, and other body metrics

✅ Progress photos for visual tracking

There’s no official personalised coaching, but if you need advice, feel free to message us, and we’ll see what we can do. 

Support is message-based only at this time. 

Yes, we ask all members to be polite, supportive, and motivating to others. 

No, all groups are managed by healthshift, but if you’d like a specific group or topic, reach out to us—we’re happy to help set one up! 

Yes! You can reply to messages, share your thoughts, and engage with others. 

healthshift provides multiple ways to connect with others, including:

💬 Forums & Group Chats – Connect with members, share progress, and stay motivated.

📅 Challenges & Events – Join event-specific programs and community-driven goals.

📲 Live Q&As & Content – Hosted on Instagram & TikTok for extra insights and motivation.